Flip Kits

From Sarah:

Here are some reminders about FLIP kits from Kallie Benes, our FLIP kit contact at the Children's Museum. Please make sure all staff are returning FLIP kits to CMH any time they are returned by a customer-even if it activates a hold. For excellent customer service, we want to ensure all of our customers that check out FLIP kits are getting full and complete kits with all materials. The way to ensure this happens is to send it to CMH first. If you need more tickets for the surveys, you can contact Kallie. Also, remember that customers get one ticket per survey returned, and try to make sure the survey is complete (all questions answered front and back, not just their name written on the survey.) So, if a customer checks out 5 FLIP kits and turns in 5 surveys, give them 5 tickets!

Thanks for your time and attention!

PF