Tuesday, April 22, 2014

Flyer Approvals

Form Laurie:
We are continuously trying to improve the processes for flyer approval.  The Team Leaders met with Donna Jackson again this week and we have tried to streamline the process.

Starting today, Managers should approve flyers for their location(s).  Once the manager has approved it, please save to the G Drive under Requests—Jackson in the appropriate week folder.  Please stop sending flyers to Elva Alvarez. 

Every Monday, Donna Jackson will look through the folder and approve or deny requests.  She will inform managers if requests are denied through either email or phone.  If you would like Print Shop to print a copy of the flyer/sign then complete the Print Shop Request form (https://hplnet.hpl.lib.tx.us/documents/HPL_Print_Shop_Request_Form.pdf).  Save the Print Shop Form with the NL name and a short title similar to the flyer.  Donna will forward the Print Shop Request and approved flyers to the Print Shop.  If you would like to print your own sign/flyer then no Print Shop Form is required and you may proceed with printing once you have approval from Donna.

Moving forward, we are looking for ways to improve the process further.  We are still advocating for the calendars and hope to have more information at the Managers Meeting at the end of the month. 

PF

Saturday, April 19, 2014

Staff Meeting Ideas!!!!!!

Hello Team,

I have added a new link so that you may submit meeting ideas/suggestions to have at upcoming staff meetings. It is under the "Staff Meetings" tab on the blog under the "Staff Meeting Links". Please submit any ideas, suggestions, reminders, anything you believe should be brought up in the meeting so that we continue to serve our internal and external customers better.

Thanks,
Pedro

Thursday, April 17, 2014

Door Count

This is just a reminder that door count begins next week, Monday April 21st thru Sunday, April 27th.
Door count is a process where we count two things: 1. Visitors on an hourly basis and 2, In-house materials use on a daily basis.

PF

Wednesday, April 9, 2014

SRP Registration and Books

From Jennifer Schwartz:

Dear All,

We have a few exciting new incentives to this year’s Summer Reading Program. We will be sending out a detailed breakdown, as well as offering training at the next Youth Meetings.

One of the incentives is that a generous donation from Rosen Publishing will allow us to give a book to every child who registers for the summer reading program. That’s right! In 2014, every child who signs up will receive a book just for signing up. We will still offer scholastic books for reading incentives at the same levels as last year, as well.

We will need to keep the Rosen books separate from the Scholastic books to ensure that we are giving out a Rosen book with registration, and a Scholastic book for reading incentives. We do apologize for this, but it is important that we honor the stipulations of this very generous gift.

Our first shipment to you will be the Rosen books, which you should anticipate receiving over the next few weeks. We will make sure your boxes are clearly marked “Rosen,” and these will be the books that you will give out upon registration. We will try to include a good variety of ages and subjects in each box. It will work very similarly to the Scholastic books. If you are running short of a particular type of book, let us know, and we will replenish your supply. 

MR

Laptop Returns

Hi Team,

Please remember to plug the laptops back in when they are returned. Do not leave them on top of the cart.

Thanks,
PF

Tuesday, April 8, 2014

Freegal

From Marianne:
Freegal has been added to the main banner on the library’s website.  Please be prepared for questions from our customers.  The Staff Training Portal has a quick link in the left-hand column to the Freegal training webinar we held as well as FAQ’s.

In even further clarification, the direct URL to Freegal is www.freegalmusic.com, not the URL included in previous e-mails. However the point still stands, for HPL customers to use the library’s subscription do not use the above URL. Instead access Freegal through the library website.


PF

Wednesday, April 2, 2014

Kashmere March 2014 Statics Comparison

Service Contacts*

This month
This month
last year
% Change

Total

           8,527
           9,481
-10%

(*Circulation + Computer Users + Directional + Program Attendance + Reference + Visitors)
Usage Statistics
This month
This month
last year
% Change

Service Hours

             147
             151
-3%

Reference Questions

           1,476
             364
305%

Directional Questions

           2,368
           1,149
106%

Circulation
Adult
                -  
           1,227
-100%

Young Adult
                -  
             138
-100%

Juvenile
                -  
             774
-100%

Total
                -  
           2,139
-100%

Computer Users
Laptop
                -  
             105
-100%

Desktop
                -  
           1,369
-100%

Total
                -  
           1,474
-100%

Holds
Pulled
             284
             372
-24%

Processed
             170
             605
-72%

Visitors

           4,055
           3,984
2%


Meetings Held by Outside Groups
This month
This month
last year
% Change

# of Meetings
                 7
               10
-30%

Attendance
             119
             108
10%


Outreach Held Off Site
This month
This month
last year
% Change

# of Events
                 5
                -  
#DIV/0!

Attendance
             203
                -  
#DIV/0!


Programs (by Service Priority)
This month
This month
last year
% Change

Literacy
Advancement
# of Programs
               13
                 4
225%

Attendance
               88
             158
-44%

School
Support
# of Programs
               24
                 4
500%

Attendance
             336
               43
681%

Technology / Training
# of Programs
               10
               22
-55%

Attendance
               77
             104
-26%

Workforce
Development
# of Programs
               10
               19
-47%

Attendance
               25
               66
-62%

Other
# of Programs
               16
                -  
#DIV/0!

Attendance
             102
                -  
#DIV/0!

Total
# of Programs
               73
               49
49%

Attendance
             628
             371
69%


Programs (by Audience Type)
This month
This month
last year
% Change

Adult
# of Programs
               27
               41
-34%

Attendance
             164
             170
-4%

Young Adult
# of Programs
                 4
                 4
0%

Attendance
               39
               43
-9%

Juvenile
# of Programs
               42
                 4
950%

Attendance
             425
             158
169%

Total
# of Programs
               73
               49
49%

Attendance
             628
             371
69%