Sirsi Update

Hello TEAM!

A little update about filling out Sirsi information for children.

Please place the parents birthdate in the extended notes field.

Thank you,

PF

Movie Licenses

Good morning,

Before showing any movie, staff should use the Movie Licensing USA Public Libraries website to see if the movie can be shown in the library as a public performance: http://library.movlic.com/

This website is also a great resource for programming ideas, so please utilize it when planning what films to show at either location.

Thank you.

Melissa

ESS Personal and Emergency Contact Info

Please review your Personal and Emergency Contact Information in the Employee Self Service system to verify that it is accurate and up to date.  The ESS link may be accessed on the home page of the Library’s Intranet website or click on  https://cohapp.cityofhouston.gov/ESS/login.aspx.  The employee may make any necessary changes here which will update immediately.

Please ask if you have any questions.

PF

Juvenile Applications

From Fred:

This is a reminder regarding data entry when creating youth accounts in the Symphony system.  When filling in the Address tab in the registration template, staff members fill in only the parent name (last name followed by first and middle name) in the CARE/OF field.  Do not add Texas Driver License, Texas Identification Card or any other ID or date of birth information to the CARE/OF field. Info in the CARE/OF field prints out on notices, and we do not want the ID info sent out on the notices.  The parent ID information should be put in the PARENT_ID field provided following the standard data entry format (T plus the Texas Driver License number for Texas Driver Licenses, I plus the Texas Identification Card number for Texas Identification Cards or X plus the number for all other forms of photo ID accepted in accordance with Library policy).  Parent date of birth information may be placed in an appropriately labeled NOTE field on the Extended Info tab.

Pedro

Please note the parent date of birth in bold above.

Thank you.

Offline Circulation

From FRED:

This is just a reminder to check and reset session settings each time you use Offline Circulation.  It is especially important to make sure that the Default due date setting is set to 3 weeks from the date of the transaction for checkouts.  You should also make sure that the Current date and Current time settings are accurate, as they will affect any Discharge transactions conducted during the session.

Step by step instructions for setting up your Offline Circulation session properly are found in Appendix A of the SirsiDynix Symphony Circulation Manual posted on the Staff Training Portal.  Here is the link: https://5c0b00f5-a-62cb3a1a-s-sites.googlegroups.com/site/hplstafftraining/test-page/Sirsi%20Circulation%20Offline%20Procedures%2006-27-2013.pdf?attachauth=ANoY7cpkI_h-MvQTaNvM96G0TEK_TQUnkijGEPfI0NdBWgDRsm2Wxa6aUdb4vvl7DXgN9d6JRgs6ba8O2Gya8ntHTMacmaRtNifTd2o7XwOZUOFtnBKrkk_jMxzDtxlU8MZQxkuXJylfx6E8WAMcqBslNRTXXn-2AMX8Y56CHW4S8g0MC1sUcmAyJxIOzrwsoKi5xqXQ94bc_9cq4KzOiAkmMH3UXR0nhFtX3wo_JKSq7sPy29Q4A7IPDbpvqKNmshWbYS1tt73M8tQUI5I2FqfgZfB2PPOjOg%3D%3D&attredirects=0

If you have any questions or concerns regarding this message, please do not hesitate to contact the Circulation Administration Department at 832-393-2222 (option 3) or at circinfo@hpl.lib.tx.us.

Pedro

HOOPLA

Below is the link to HOOPLA for those of you that need refreshers on how it works.

Please remember to update Customer Service Substitutes about new services, such as Hoopla.  Since we are currently not providing retraining sessions for Substitutes, it is critical that you continue to conduct ongoing on-site training.

At the beginning of your Substitute’s next shift, please ask them to show you how to use Hoopla.  If they do not know how, please take them to the Training Portal: https://sites.google.com/site/hplstafftraining/learningresources/libraryfunctions/hoopla

Please provide a follow up assessment to gauge their understanding of the service, and retrain if needed.

If you have any questions, do not hesitate to ask.

Pedro

Request that registration forms be sent weekly

From Fred Schumacher: 

Greetings all.

The Circulation Administration Department requests that completed registration forms be sent in for permanent storage by the end of the week (Friday) after they are received.  We hope that this will reduce the opportunities for registration forms to go missing, and increase our ability to respond to requests for signature checks and other types of disputes involving newly created accounts.  Additionally, it will assist us in getting the completed registration forms permanently stored and properly indexed in the OnBase Document Management system for quick retrieval when needed.

If you have any questions or concerns regarding this request, please do not hesitate to contact the Circulation Administration Department.

For anyone needing clarification: Applications from Saturday to Friday are to be sent to Circulation Administration by Friday of the following week. An example: applications dated Saturday, February 15th to Friday, February 21st are to be sent to Circulation Administration by Friday, February 28th. - Melissa Ryans, per Sarah Ortiz in Circulation Administration.