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  • Tuesday, February 9, 2016

    IT Help Desk Tickets

    Hello,

    Please be aware that the IT Helpdesk was called regarding two issues at both locations:

    Lakewood
    A ticket was placed for the staff printer in the workroom because it is releasing bad printouts. Pertinent information follows:

    G-Number: G214800
    Name: LaserJet 500 MFP M525
    Incident No: INC0097509

    Kashmere
    A ticket was placed for the staff printer at the customer service desk because the fold-down tray for tray one is broken. Pertinent information follows:

    G-Number: G188246
    Name: LaserJet P4015n
    Incident No: INC0097562

    Please be sure to reference this information should IT request it.

    Please let me know if you have any further questions, comments, and/or concerns.

    Sincerely,

    MR

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