Valuline Database

From Marianne Lorio:

Valueline is having issues with remote access. We have been given an username and password for patrons’ use. Please see below. I have also put the information on the Research webpage. It might be a couple of hours before the Valueline description updates.

Here is the temporary username and password to use.

Link: https://research.valueline.com/secure/dashboard

Username: vllibrary

Password: access

Please use this logon until we can resolve the connection issue.

PF

Phone Black-out

From Roosevelt:

The City’s IT department will be conducting a citywide phone upgrade on Monday, July 22, 2014 starting at 5:00 PM. This upgrade will impact customers calling us and you making outside calls. Customers will not be able to reach us during the upgrade and you will have to use the below procedures to make an outside call. We do not anticipate any problems (outside the ones listed) with this upgrade, but additional problems may occur. I am asking you to make sure you have your personal cell phone available in case of an emergency. Any phone charges incurred will be reimbursed to you.

If you have any questions or concerns, please don’t hesitate to give me a call or our Helpdesk at 832-393-1570. 

PF

PACE Program Tablet Covers

Hello Team,

Karla dropped off some tablet covers for participants of the PACE program. They are in the Supply Closet and there is a list of names next to them. If a customer comes to pick theirs up make sure to place a check mark by their name. You also place a check mark if they are dropping off the old case that did not fit the tablets.

Thanks,
PF

Disc Repair Guidelines

Hello,

Below are the disc repair guidelines sent to all staff by Christopher Patrick in Inventory Control. Kashmere and Lakewood are both scheduled for August 4-8. Please follow these guidelines when preparing items to be sent in for repair. (I've also added a link to this document on the blog):

Disc Repair Guidelines

• Ensure item is still not on patron’s account. 
• Keep in mind this does not apply to Damaged/Billed items returned.)
• Charge item to the “Repair” Record before setting it aside to be sent for repairs
• Notate item with reported problem (Which disc needs repair, unit, and initial)
• Keep items that are to be sent in a separate area and clearly labeled
• Only send items that need the disc(s) to be repaired
• Replacement cases can be sent out to your location
• Choose wisely
• When to send:
• If a customer comments
• If the item has visible scratches (plural)
• When NOT to send:
• If the item is cracked
• If the Scratch goes all the way through
• If the item has one faint scratch and still functions
• No more than 100 discs can be shipped per cycle
• Please do not send items just to fill 100 discs quota.  If only 40 discs are in need of repair; then you only need to send 40 discs.
• Please send entire items (not just Disc 4 of 9)
• DVDs and Music CDs missing discs should be discarded
• Please send Audio books missing discs to:

CEN – Collection Development

Attn: Marianne Lorio

Incomplete Audio books

Please Send items according to the Disc Repair Schedule

• Items should be boxed and clearly labeled to:

Inventory Control
Attn: Christopher Patrick
Disc Repairs for (Branch Name)

• When you receive your repaired discs please discharge the items in order to remove them from the Repair Record.

 ** PLEASE ENSURE ALL ITEMS BEING SENT (TO COMS OR PROCESSING) ARE ON “REPAIR SHELF” STATUS ** 

MR

Daily Statistics Sheets

Hello Team,

Melissa and I have updated the Daily Statistics Sheet for each location. Kashmere and Lakewood have their own versions and are available on the blog. If there are any question please ask.

Thank you,
PF

Door Count July 20th-26th

From Steve Hill:

Sunday, July 20^th begins our summer door count week, which will run through Saturday, July 26.  

Door count is a process where we count two things: 1. Visitors on an hourly         basis and 2, All In-house reference and circulating materials use on a daily basis.

Door Count results show us when our libraries are used the most and this information is used to help in decision making about services, staffing, and capital improvements. Thus, accurate door count information is vital!

As usual, templates for each location are available in the Statistics folder on the G drive, under Door Count. 

PF

Meeting Room Forms & Daily Stats

Hello Team,

As I am trying to put all the statistics into the G-Drive I found a couple of things that everyone needs to keep in mind.

1. Remember to sign and date the meeting room request form at the bottom after you have entered all of the information on the meeting room calendar in Google. Also when you put their information into the meeting room calendar on Google remember to put your initial and if paperwork is still needed or not.

2. Remember to keep putting all of your program statistics on the daily stats form at the front desk. There were a lot of programs that are missing along with attendance.

Thanks for working together to steer this library in the right direction.

Pedro Fonseca